Information We Collect
Information You Provide
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Wallet Address
- When you connect your third-party non-custodial private digital wallet (the “Wallet”) to access or use the Service, we will collect your Wallet address, as it is necessary for the operation of the Service and to enable your interaction with the Site.
- We may collect the Wallet address you use to connect to the Interface to block wallets that are associated with certain legally prohibited conduct.
- On-chain transaction details associated with the connected Wallet may also be collected by us; however, we will only process transaction information that is publicly available on the blockchain. We do not require or request any specific transaction data beyond what is already publicly accessible.
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Email Address
- We collect email addresses when you contact us for customer support, security reports, or developer inquiries.
- Such information will be used solely for responding to inquiries and service-related communications.
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Correspondence
- When you contact us for support, participate in surveys, or engage with our community channels, we collect the information you voluntarily provide including messages, feedback, and any attachments.
- You may choose to voluntarily provide other information to us that we have not solicited from you, and, in such instances, you are solely responsible for such information.
- Please note that providing the above information is entirely optional. Your access to or use of the Service will not be limited or restricted if you choose not to provide it; however, certain features, such as feedback submission or user support, may be unavailable or limited if the relevant information is not provided.
Information Collected Automatically
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Device Information
- We may collect information about the device you use to access the Interface, such as IP address, device type, operating system, browser type, and screen resolution.
- This information helps us optimize the Interface for different devices and troubleshoot any technical issues.
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Usage Data
- We may collect information about how you use the Interface and Services, including access times, pages you visit, the features and assets you interact with, the links you click, and the search queries you make.
- By analyzing this data, we gain a deeper understanding of user behavior, which in turn allows us to make continuous improvements to the Interface and the Service and enhance the overall user experience.
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On-Chain Data
- We may process publicly available blockchain data related to your wallet address, including transaction history, token balances, and smart contract interactions.
- This data is already public on the blockchain; we do not have access to any private information beyond what is visible to anyone on the network.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate our Services effectively.- Strictly Necessary Cookies: Essential for the website to function. They enable core features like security, network management, and accessibility. You cannot opt out of these cookies.
- Analytical/Performance Cookies: Help us understand how visitors interact with our Services by collecting and reporting information anonymously. This helps us improve the user experience.
- Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences and settings.
Managing Cookies
You can control cookies through your browser settings. Instructions vary by browser:- Chrome Desktop: Settings → Privacy and Security → Cookies and other site data
- Safari Desktop: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions
- Chrome Mobile: Settings → Privacy → Clear browsing data
- Safari iOS: Settings → Safari → Clear History and Website Data
How We Use Your Information
We generally process the information we collect when we need to do so to perform our contract with you. In particular, we may use your Personal Data for the following purposes:- Service Operation: To provide, maintain, and improve our Services, process your transactions through smart contracts, and monitor the usage of our Service.
- Service Support: To respond to inquiries and provide customer support.
- Internal Research: To understand the effectiveness of our Service, improve our Service, and better understand our user base. If we publish or provide the results of this research to others, such research will be presented in aggregate form such that individual users cannot be identified.
- Communications: To contact you by email or other equivalent forms of electronic communication (if you voluntarily provided them to us) regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates.
- Security and Compliance: To operate and maintain the security or integrity of the Service, including to prevent or stop an attack on our computer systems or networks, investigate possible wrongdoing in connection with the Interface, enforce our Terms of Service, and comply with applicable laws and government requests.
- Business Transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
- Consent-Based Processing: We may also use any of your Personal Data for which we have obtained your consent, where required by applicable law.
Information Sharing
We do not rent or sell your personal information. We may share information in the following circumstances:- Service Providers: We engage third-party companies to perform services on our behalf, such as analytics, hosting, and customer support. These providers have access only to the information necessary to perform their functions and are obligated to protect it.
- Analytics Partners: We use Google Analytics to understand how users interact with our Services. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
- Legal Requirements: We may disclose information if required by law, legal process, or government request, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
- Business Transfers: In connection with any merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information for other purposes with your explicit consent.
- Third-Party Platforms: Our Services may integrate with third-party platforms for documentation and community engagement. These platforms operate under their own privacy policies, and we encourage you to review them.
Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete information about you.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Objection: You can object to our processing of your personal information in certain circumstances.
- Data Portability: You can request a copy of your personal information in a structured, commonly used, machine-readable format.
- Withdraw Consent: Where we rely on your consent to process personal information, you can withdraw that consent at any time.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:- Encryption of data in transit and at rest
- Access controls and authentication
- Regular security assessments
- Employee training on data protection